From time to time we like to ask businesses that have reason to use or sell
eggs to give us their views on egg policy. With perhaps many of us thinking
about jetting off for a spot of warmer weather this Easter, we thought it would
be interesting to ask British Airways what their customers can expect when
flying with BA:
We spoke to Gayle Twigg, British Airways Catering Manager:
Thank you for agreeing to take part in this interview. I enjoyed a very tasty
Mayonnaise Sub Roll
on a recent BA flight that was made with free-range eggs. Why
does BA use free range eggs? Does it make a difference to the BA customer or is it a
policy decision?
At British Airways we understand the importance of sustainability. In order to grow as a
business and provide our customers with what they want, we always look to source
sustainable products and protect the environment. It’s an important part of our business
Do you use free range eggs globally or just in the UK?
Wherever possible we use free-range eggs.
Are the eggs you use in the UK in-flight service all British? (If not, why not?)
Yes they are.
I notice from the British Airways CSR report that sustainability is important to BA,
where it states ‘
we are looking to source our ingredients locally, which will reduce our
global carbon emissions
I’m sure that reducing carbon footprint is a high priority for an
airline, but as the national carrier, is supporting British suppliers also important?
Absolutely and where possible, we will always use British suppliers. We understand the
difference companies like British Airways can make to local farmers.
How do you work with your catering companies? How much input does BA have into
their food procurement?
At our base stations in London we work very closely with our suppliers. British Airways
has a food policy, which is used as a guide for all suppliers.
What are your key considerations when devising an in-flight menu?
When we source food for British Airways, provenance is important. We look for
seasonal, authentic ingredients for our meals, which are appropriate to the route as well
as the length and time of day of the flight. British Airways also concentrates on regional
cuisine working with chefs flown in from the specific regions to ensure authenticity.