British Hen Welfare Trust Privacy Policy

This page explains how the British Hen Welfare Trust (BHWT) as a Data Controller, processes your personal data. If you have any concerns regarding our use of your data please contact us by emailing or calling 01884 860084.

All data captured and held will be processed in accordance with the General Data Protection Regulation.

Purposes for processing

The BHWT processes personal data in order to meet the legitimate interests of the charity. You can read more about this in our About Us section. We rely on our supporters and donors to fund the charity so we can continue to save hens. We use your data to keep you abreast of charity progress and to contact you with any hen-related news and appeal for funds to continue our life-saving work.

The BHWT also processes personal data of our volunteers under their consent.

Information collected

When you contact us, for example when registering for hens, making a donation, accessing our website, purchasing from our shop etc, we collect and process personal information about you. This includes your name, postal address, email address, telephone numbers and financial details. We do not process any special categories of information about you.

We need your personal data so we can:

* Send you information about your hen booking

* Contact you about fundraising initiatives

* Confirm details regarding your shop order or Sponsor a Hen scheme

* Email you our latest newsletters

* Provide our re-homing volunteers with your booking and telephone information on re-homing days

We will only communicate with you according to the preferences you specify. If you would like to discuss or change your preferences at any time please email or call 01884 860084.

In addition to the above, we collect information automatically about your visit to our website. Please see our About Our Cookies page for more details.

We keep your information for as long as you are a supporter. When you make a donation we have to retain your information in line with financial regulations. If you have rehomed hens we are required by DEFRA to retain your contact details so that we can contact you in instances such as an Avian Influenza Outbreak.

Who we share your information with

In order to conduct our business we engage various third parties to provide systems and services. These are listed here and you can read more about their own privacy policies in their websites:

* Form assembly

* Income systems

* John Grain Associates

* Pensord

* Rapidata

* Salesforce

The following third parties process your information outside of the European Union and have appropriate safeguards in place to protect your data: * MailChimp * WordPress

We will not further disclose your information unless we are required to by law.

Your rights

You have the following rights in regard to the personal data we collect under legitimate interests:

* The right to be informed

* The right of access

* The right to rectification

* The right to erasure

* The right to restrict processing

* The right to object

Volunteers have the right to withdraw their consent.

For further information or to exercise your rights, please contact us by: Emailing:

Calling: 01884 860084

Writing to us: The British Hen Welfare Trust, Hope Chapel, Rose Ash, South Molton, EX36 4RF.

For further advice about your rights including how lodge a complaint, you can contact the Information Commissioner’s Office (ICO) at:

Information security

The BHWT ensure we and the third parties we use have appropriate technical and organisational measures in place to protect your information.

When processing your payment information, BHWT and any third parties are Payment Card Industry compliant.

We sometimes collect credit and debit card information via the post if you make a donation using one of our appeal forms. After securely entering into our systems we immediately destroy any paperwork containing such information. Gift Aid forms over six years are also destroyed in accordance with HMRC rules.

There are steps you can take to protect your personal data such as using only using devices with malware protection, and by only using networks you know to be secure and which you trust.

Links to third party websites

If you click on a link within our website which clearly takes you to a separate website, please ensure that you read the privacy policy for that site and that you understand how that party as a data controller and not as a processor for the BHWT will process your personal information.


When engaging with BHWT you are acknowledging you have read our Privacy Policy and understand how we process your personal data.

The BHWT will do its best to ensure all the information on this website is accurate; however anyone who relies on the information contained on this site does so at their own risk.

This website is made available for public viewing solely on the basis that The British Hen Welfare Trust excludes to the extent lawfully permitted all liability whatsoever for any loss or damage arising out of use of this website, or reliance upon its contents. Amendments

This privacy policy will be amended from time to time and revisions will be updated on our website. We will ensure that every time we communicate with you, you have the link to read the privacy policy in place at that time and the opportunity to update your contact preferences.

This privacy policy was last updated on 23/05/2018